Careers

Part-Time, Year-Round | Martha’s Vineyard Museum – Vineyard Haven, MA
Martha’s Vineyard Museum seeks a part-time IT Support Specialist to oversee and maintain its internal technology infrastructure. This role serves as the primary point of contact for help desk support, managing user accounts, hardware/software needs, and system security in collaboration with an external IT services provider. Responsibilities include maintaining server and network health, overseeing backups, and supporting staff onboarding.

Requirements:

• 3+ years of IT experience
• Strong organizational and troubleshooting skills
• Ability to work independently and manage multiple priorities
• Comfort with hands-on support, including lifting equipment over 50 lbs
• Experience with general repairs and maintenance is a plus

This position reports to the Director of Finance and Operations and plays a key role in keeping Museum systems secure and running smoothly.

Part-Time, Seasonal | Edgartown, MA
Lighthouse guides are responsible for daily operations and visitor services at the Edgartown Lighthouse. Guides should enjoy interacting with the public and be enthusiastic about the lighthouse and Vineyard history. Duties include greeting visitors, handling admission fees and ensuring the security and security of the property. The Lighthouse is an extension of the Martha’s Vineyard Museum campus, therefore Guides are expected to be pleasant, professional, and uphold the Museum’s high standards for visitor experience. They should also promote the Museum and its mission at the Lighthouse.   This is a seasonal position as the Lighthouse is open from mid-May through mid-October.

Responsibilities:

• Greet and welcome visitors to the Lighthouse while providing direction for a safe and enjoyable climb to the top.
• Collect admissions income and keep accurate attendance records.
• Maintain the cleanliness of the tower (sweeping stairs, wiping down surfaces, cleaning windows, etc.)
• Helping maintain the cleanliness and appearance of the Children’s Memorial surrounding the lighthouse.
• Present the history of the Lighthouse and the Island in an accurate and engaging manner. 
• Promote the Museum’s mission and presence.
• Possible opportunity to assist with private rentals of the Lighthouse if desired.

Qualifications:

• Background in customer service helpful.
• Passionate about Martha’s Vineyard and its history.  
• Ability to maintain an accurate cash drawer and attendance records.
• An enthusiastic and friendly demeanor and a genuine interest in ensuring all lighthouse visitors have a positive experience. 

Physical Requirements:

• Physical ability to open and secure lighthouse doors and hatches.
• Physical ability to stand or sit for prolonged periods.
• Physical ability to walk ¼ mile to the lighthouse
• Physical ability to walk to the top of the lighthouse tower multiple times a day. 

This position reports to the Visitor Services Manager.