Jobs
We are currently looking for career-minded individuals to fill the following positions:
The Martha’s Vineyard Museum provides equal employment opportunities to all employees and applicants for employment, including volunteer positions, and will not discriminate in its employment practices due to an applicant’s race, color, religion, national origin, sex, gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs.
To apply for these positions please send your resume including three references and a cover letter identifying the position you are applying for as well as your interest in working at Martha’s Vineyard Museum to jobs@mvmuseum.org
To apply for the Edgartown Lighthouse Visitor Guide or Visitor Services Associate positions, please submit a cover letter and resume OR the MVM Job Application to jobs@mvmuseum.org.
Edgartown Lighthouse Visitor Guide
Reports to: Visitor Services Manager
Supervisory Responsibilities: None
Lighthouse guides are responsible for daily operations and visitor services at the Edgartown Lighthouse. Guides should enjoy interacting with the public and be enthusiastic about the lighthouse and Vineyard history. Duties include greeting visitors, handling admission fees and retail transactions, and ensuring the security of the property. The Lighthouse is an extension of the Martha’s Vineyard Museum campus, therefore Guides are expected to be pleasant, professional, and uphold the Museum’s high standards for visitor experience. They should also promote the Museum and its mission at the Lighthouse. A parking spot is provided for guides near the Light.
Responsibilities:
- Greet and welcome visitors to the Lighthouse while providing direction for a safe and enjoyable climb to the top.
- Collect admissions income and keep accurate attendance records.
- Maintain the cleanliness of the tower (sweeping stairs, wiping down surfaces, etc.)
- Present the history of the Lighthouse and the Island in an accurate and engaging manner.
- Promote the Museum’s mission and presence.
- Possible opportunity to assist with private rentals of the Lighthouse if desired.
Qualifications:
- Background in customer service helpful.
- Passionate about Martha’s Vineyard and its history.
- Ability to maintain an accurate cash drawer and attendance records.
- Physical ability to walk to the top of the lighthouse tower multiple times a day.
- An enthusiastic and friendly demeanor and a genuine interest in ensuring all lighthouse visitors have a positive experience.
To apply for the Edgartown Lighthouse Visitor Guide or Visitor Services Associate positions, please submit a cover letter and resume OR the MVM Job Application to jobs@mvmuseum.org.
Visitor Services Associate
Reports to: Visitor Services Manager
Supervisory Responsibilities: None
Job Summary: The Visitor Services Associate is a crucial member of the Martha’s Vineyard Museum team, working to create the best possible experience for visitors, members, and volunteers at the Museum. Visitor Services Associates are responsible for staffing the Museum’s welcome center, gift shop, and First Light Café.
Duties/Responsibilities:
- Carry out daily operations at the front desk, gift shop, and First Light Café with a focus on customer service, organization, and efficiency ensuring visitors are attended to professionally, promptly, and graciously.
- Handle and balance cash and related financial entries from admissions, gift shop, and café sales.
- Participate in walk-throughs of the Museum during operating hours to ensure the highest level of visitor experience, safety, and security.
- Restock pre-packaged items in the First Light Café from Museum kitchen.
- Promote the Museum through membership, special exhibitions, and upcoming programs and events.
- Be a source of knowledge on current exhibits, upcoming events, and general knowledge of the Museum.
- Respond to visitor inquiries and phone calls in a prompt, professional manner.
- Provide occasional support for Museum events and programs.
Required Skills/Qualifications:
- Enjoy working with the public, meeting new people, partnering with volunteers, collaborating, and being a team player.
- Flexibility to work in multiple operational areas within a single day.
- Possess excellent organizational and communication skills.
- Have strong interpersonal and creative problem-solving skills.
- Flexibility to work some nights and weekends.
- Radiate a commitment to customer service and the ability to manage confidential information with discretion and tact.
- Comfortable with multiple software programs including Point of Sale, Google Suite, and Microsoft Office.
- Interest in the Museum’s mission and Martha’s Vineyard history a plus.
- Fluency in other languages in addition to English a plus.
Education and Experience
- Customer service experience
Physical Requirements
- Prolonged periods of standing.
- Prolonged periods of sitting at a workstation.
- Must be able to lift 15 pounds at times.
To apply for the Edgartown Lighthouse Visitor Guide or Visitor Services Associate positions, please submit a cover letter and resume OR the MVM Job Application to jobs@mvmuseum.org.
Development Director
Reports to: Executive Director
Core Function: Manages and implements all fundraising, membership and development activities of MVM.
Position: Works in close partnership with the Executive Director and the MVM Board to plan, implement and review fundraising and membership activities, and to develop and sustain donor relationships. Coordinates and manages the Development Committee of the Board. Develops the fundraising-related strategy, organizational capability and infrastructure to build and sustain MVM’s new phase of growth and the implementation of the MVM Strategic Plan.
Overall, it is expected that the Development Director will systematically and effectively strengthen the organization’s long-term fundraising capacity. Serves as a member of the senior management team. Expands and diversifies MVM’s donor base and pipeline, and works closely with all staff to secure funding to sustain operations and create new initiatives. Manages all gifts, donor and prospect contacts, staffing matters, and administrative issues of the development program. Develops and maintains collaborative philanthropic efforts and alliances with other island non-profit organizations.
RESPONSIBILITIES
Fundraising and Development:
- Develop, manage and implement the “Development Plan” to include strategies for and supervise staff responsible for major gifts, annual appeal, membership program, grants, and special fundraising events that enable MVM to meet its annual revenue goals. This includes the setting of objectives and metrics for annual development goals.
- Work with the Executive Director and Board to manage and complete a Centennial Campaign.
- Research, develop and execute all fundraising requests and proposals.
- Solicit and steward a portfolio of select major donors with specific fundraising goals and aggressively execute them in concert with the Executive Director and the Board.
- Manage Board Development Committee and work with Board members to secure individual and corporate gifts.
- Build a multi-faceted membership program to increase membership annually.
- Develop a grant program to increase grant revenue from private foundations, corporate and government sources. Coordinate all metrics for reporting on grants.
- Develop strategies for and administer a Planned Giving Program to increase the endowment for MVM’s core mission.
- Develop a portfolio and schedule of creative and compelling fundraising and cultivation events.
- Coordinate and oversee writing and publication of all fundraising-related communications, including website, media (including social media), and newsletters.
- Maintain a CRM system of gifts, pledges, cultivation conversations and stewardship communications. Ensure that gift and grant acknowledgements are prepared in a timely manner.
- When mutually beneficial, establish partnerships or participate in collaboration with other nonprofit organizations.
Organization and Administration:
- Prepare annual budget for development department and project annual revenues in collaboration with Executive Director and Director of Finance.
- Collaborate with Director of Finance to develop, monitor and assess the revenue projections for MVM’s annual and long-term financial strategy.
- Advise Executive Director, all Senior Managers and Board on funding forecasts and trends on a regular basis and when preparing MVM’s annual budget. This will include monitoring, analyzing and assessing donor and membership data.
- Communicate regularly on the progress of the development program.
- Supervise and mentor the development staff, interns and volunteers, and consultants, as needed.
EDUCATION, EXPERIENCE, AND SKILLS-
- Bachelor’s degree required, advanced degree desirable
- At least five years successfully leading a significant multi-million-dollar development program, with a working knowledge of all areas within development, including major gifts, annual giving, membership, corporate sponsorship and foundation giving, planned giving, campaigns and research.
- Experience in an arts/culture organization, or educational institution, or equivalent, a plus.
- A proven record of personal achievement exceeding ambitious revenue targets including: securing gifts of six figures or more, securing gifts in a campaign environment, and creating new and/or reinvigorating existing programs.
- Experience raising funds throughout a large geographic region and/or nationwide.
- Specific knowledge of MV’s philanthropic landscape is a plus.
- Proficiency in setting goals and evaluating and communicating success.
- Ability to understand, extract and analyze data for effective prospect strategy and programmatic reporting and tracking.
- Strong skills with CRM or prospect databases, MS Office suite, Google suite, wealth management and project management software, and similar apps and programs.
- Knowledge of and proficiency in social media communication.
- Exceptional planning and organizational skills. Results and detail-oriented with the ability to set and meet deadlines. Able to construct, articulate, implement and evaluate written development plans and budgets.
- Successful, collaborative supervisor who encourages new ideas and creativity. Able to build a strong team and a creative, healthy work environment, yet willing to make tough decisions when necessary.
- Excellent written and oral communication skills; attentive listener; and engaging storyteller able to plan and execute strategic communications to advance philanthropic initiatives and achieve goals.
- Ability to engage diplomatically with and engender the trust of donors, colleagues, board members and other stakeholders at all times.
- Able to attract, influence, engage and build long-term relationships with all types of donors and key stakeholders.
- Energetic and skilled networker who enjoys community engagement, attending events and participating in activities to position the Museum for success.
- Commitment to diversity and a history of working effectively with all people irrespective of their economic status, ethnicity, gender, educational level or sexual orientation.
- Flexible and adaptable work style with the ability to work nights and weekends, manage competing demands and work independently.
- In-state and out-of-state travel may be required.
- Confident self-starter with a positive attitude and affable personality who exudes composure, especially under pressure.
- Demonstrated commitment to MVM’s mission and a passion for Island History; ability to articulate the vision and mission of the Museum to a wide audience
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
The Martha’s Vineyard Museum provides equal employment opportunities to all employees and applicants for employment, including volunteer positions, and will not discriminate in its employment practices due to an applicant’s race, color, religion, national origin, sex, gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs.
To apply for these positions please send your resume including three references and a cover letter identifying the position you are applying for as well as your interest in working at Martha’s Vineyard Museum to jobs@mvmuseum.org.